- Track customers and wait times
- Keep customers informed
- Service resolution
- Allow customers to social distance
- Impress guests with order updates and timely service
- Alert Management if the wait exceeds target times
Simple to install and even easier to use for staff and guests. It will allow your staff to focus on what’s important, your customers. It will keep your customers up to date with where they are in the queue for a better waiting experience.
Guest Management
- Know who is waiting and for how long
- Quote customer wait times
- Track status
- Update customer
- Provide a contactless solution
Improve Customer Experience
- Social distancing will remain in the minds of customer and providing a text option will appeal to some customers
- Customer privacy maintained, phone numbers are deleted after used
Business Improvement
- Staff rostering with real data
- Compare demand over time
- Improve waiting experience
- Alert Management if waits are too long
HOW IT WORKS
GUEST ARRIVES
- Add a guest to Waitlist
- Option of a pager or Text/SMS
ORDER MANAGEMENT
- Track customers and wait times
- Keep customers informed
- Service resolution
- Allow customers to social distance
CALL CUSTOMERS
- Impress guests with order updates and timely service
- Alert Management if the wait exceeds target times
THE SYSTEMS
Stand Alone SMS
Fully Integrated With Pagers + SMS
SCREEN VIEW
- Staff easily add the customer’s pager number or mobile phone number
- 10 digit phone number converts to 4 digit code for privacy
- Staff easily identify who is next
- Kitchen staff easily call customers from master touch terminal or from Kitchen Pass
Talk To Our Experts
For more information or request a demonstration, just complete the contact form. One of our experts will contact you within 24 hours.
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