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Connect Gaming Lite

Interfaces to all Gaming Loyalty Systems
Full two way communication with Android Smartphones and Smart watches
Real-time reporting & statistics
User-friendly, easy to use
Touch screen capabilities
Communicates with your existing pagers, DECT, PABX, Bluetooth, etc

Category:

 

BTG CONNECT LITE GAMING PAGING

 

Is your gaming paging system advanced enough to meet today’s expectations of your players?

One vital aspect of gaming service that is often overlooked until it becomes completely necessary to replace it, is the gaming paging system. These systems have become an integral component of the player experience.
Players and customers in general across the whole hospitality market have become less patient with a delay in service. We have come to expect that we are immediately connected with anything we could possibly want at the touch of a button. Technology has made us dependent on the idea of always being connected with our smartphones, computers and now our watches, all programmed to provide us with immediate information, entertainment and communication at any given time. Connect Lite Provides strategic management of both the floor and staff that only detailed data and analysis reporting can supply.
In the BTG Connect Lite gaming paging system, technology-driven design has been the focus of development trends, in order to meet contemporary customer needs.

 

If your gaming paging system can’t:

  • Seamlessly interface to all major loyalty systems with more information, call to action responses and full reporting using state of the art reliable devices
  • Provide real time statistics to actively manage your gaming floor on the go
  • Provide reports for all areas of the gaming floor, by day, shift, and hours, for strategic management and development of staff service incentives
  • Offer touchscreen capability
  • Talk to any POS, and gaming loyalty system
  • Provide VIP alerts and priority paging
  • Schedule messages to remind team members to complete tasks

…then you are falling behind the technology that can provide you with the information required to deliver to the customer what the customer now expects, when customers are waiting at a machine.
 


 

CONNECT LITE GAMING HAS MORE FEATURES & INTERFACING ABILITIES THAN ANY OTHER SYSTEM IN THE WORLD


 

CONNECT LITE GAMING

The Connect Lite Gaming system is the most sophisticated Gaming Paging System on the market. Extensively used in the Gaming Industry, from Pubs and Clubs to Casinos, Australia wide and internationally.

The Connect Lite Gaming system integrates directly with all Gaming Loyalty Systems to alert gaming attendants when an event arises like a payout or drink request. All events are queued to ensure the first patron to request service, is the first one attended to. Calls rotate evenly to all attendants who are logged on to the system. Attendants receive messages via RF pagers, DECT phones, SMS to mobile phones from Connect Lite Gaming system.

 

ESCALATIONS AND NOTIFICATIONS

With Connect Lite Gaming escalation levels, you can ensure that every call gets answered within a certain time frame. If a call is not responded to in time, there is a number of different escalation types from repeating the call to another attendant or backup attendant, or notifying a Duty Manager or Gaming Manager. Managers can also be notified instantly if there are too many calls active at any one time, so they know that they need to put more staff on the floor.

 

REAL-TIME REPORTING AND STATISTICS

With The Connect Lite Gaming Reporting module allows any authorised user to generate real-time reports quickly and efficiently. These reports can be exported to Excel or printed as a PDF. Now you can monitor Attendants performance, busiest times and days, busy areas within a zone and receive much more information from any PC on the network. This will allow you to monitor productivity and efficiency as well as assisting in scheduling rosters, as you will know when your quiet and busy times are throughout the day.

 

MAIN BENEFITS OF CONNECT LITE GAMING

  • Send messages to Wireless Devices such as Pager, Watches, Phones as well as Text Messaging to Mobile Phones, Email and PC Based Display Terminals
  • Interfaces to all loyalty providers offering</li

 

  • Multiple zone
  • Tiered Loyalty
  • VIP arrival
  • VIP Priority Paging
  • Car Park VIP Alert
  • All major loyalty provider integration
  • Endless escalations & notifications
  • Real-time reporting and inbuilt reports