Gaming Solutions

Digital Gaming Incident Register

Ensure Compliance with Ease Using a Digital Incident Register

Managing a gaming venue comes with the responsibility of adhering to stringent governance and compliance requirements.

An effective digital gaming incident register helps simplify the complexities of staying compliant. With pre-designated fields, detailed logs, and secure data management, this tool ensures your venue meets all Liquor and Gaming NSW guidelines while maintaining seamless access to records for inspections or audits.

Stay on Top of Critical Incidents with Real-Time Alerts

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Streamlined Compliance

Ensure all mandatory incident details are logged accurately and securely, meeting Liquor and Gaming guidelines.

Improved Record Accessibility

Retrieve digital records instantly for audits, inspections, or reporting, ensuring smooth interactions with regulatory bodies.

Customised Reporting

Generate tailored reports that highlight critical data for operational improvement and compliance reviews.

Enhanced Venue Safety

Ensure a safer environment by escalating incidents quickly and efficiently to management or security.

Top venues are using BTG's Managed Services to streamline operations.

Now it’s your turn.

Core Features for Effective Incident Management

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Instant Escalation Alerts

Capture all mandatory details—date, time, location, incident type, witnesses, and police involvement—ensuring accurate and compliant records.

Detailed Incident Logging

Digital logs with timestamps, notes, and escalation records for comprehensive incident tracking.

Seamless Connect Gaming Integration

Fully integrated with Connect Gaming for seamless management and operation across systems.

Customisable Notifications

Tailor alerts based on incident severity, ensuring appropriate staff are alerted instantly.

All-Inclusive Managed Services:
No Upfront Costs

Incorporate the Digital Incident Register into your managed services package, providing your team with the tools to manage incidents efficiently and stay compliant—all with zero upfront costs.

Start today with zero upfront investment and take control of your incident management.

Lifetime Premium Warranty

Get complete coverage for the life of your Agreement, including even the most unlikely mishaps.

Fixed, Tax-Deductible Fees

Keep your finances predictable with a fixed monthly or quarterly costs that’s Guaranteed and fully tax-deductible.

Regular Service & Upgrades

Stay ahead with system upgrades at regular intervals, ensuring your technology is always reliable.

No Hidden Costs

Enjoy transparent pricing with no bill shock or freight charges on equipment services and replacements.

Rapid Replacements

Keep downtime to a minimum with advance replacements whenever needed, at no extra cost.

Expert Recommendations

Tell us your problem and we’ll find the right products to solve it without you needing to research yourself

Frequently asked questions

The system sends instant alerts to the appropriate team members, allowing them to respond to incidents quickly and efficiently.

Incidents are logged digitally with time stamps, detailed notes, and escalation paths, making reporting and tracking easier.

Yes, the system generates reports that are compliant with gaming and hospitality industry regulations, ensuring peace of mind for venue operators.

Yes, the system allows you to customise alerts, escalation paths, and reporting to suit the specific needs of your venue.

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Take control of your venue’s incident management with BTG’s Digital Incident Register

Contact us today and discover how BTG’s gaming technology solutions can engage your customers and enhance your venue’s performance.